Terms & Conditions

3. Quotes & Pricing

Estimates provided by phone, text, email, or through our website are based on the information and photos you provide. These estimates are a starting reference point, not a final price.

Before any work begins, we will confirm a firm price with you on-site based on the actual volume, type, and weight of items, and the labor required. If the actual job differs from what was originally described (for example, more items, heavier materials, or difficult access not previously mentioned), the price may be adjusted and will be confirmed with you before work continues.

See our Disclaimer for more on how pricing estimates work.

4. Scheduling, Cancellations & No-Shows

We’ll confirm a pickup date and time window when you book your service. To reschedule, contact us as soon as possible using the information in Section 14.

Confirm before publishing

Cancellation notice: [We ask for at least 24 hours’ notice to cancel or reschedule an appointment. Cancellations made with less notice may be subject to a cancellation fee.]

No-shows: [If our crew arrives at the scheduled time and is unable to reach you or access the property, the appointment may be treated as a no-show, and a rescheduling or trip fee may apply. If we are unable to arrive during your confirmed window, we will contact you as soon as possible to reschedule at no additional cost.]

5. Customer Responsibilities

When you book a service with us, you agree that:

• You own the items being removed, or you have the legal right to have them removed and disposed of
• The information you provide about the items, quantity, and property access is accurate to the best of your knowledge
• You will provide a safe, clear path for our crew to access and remove the items
• You will disclose any hazardous, fragile, or unusual items before the scheduled pickup
• You or an authorized adult will be present, or have made arrangements for access, at the time of pickup

6. Prohibited Items

We are not able to remove certain hazardous or regulated materials, including:

• Paint, solvents, and household chemicals
• Propane tanks and fuel containers
• Asbestos-containing materials
• Medical or biological waste
• Batteries, motor oil, and antifreeze
• Ammunition and explosives

If you’re unsure whether an item qualifies, ask us before scheduling.

7. Payment Terms

Confirm before publishing

Accepted payment methods: [We accept cash, major credit/debit cards, and (other methods).]

Non-payment: [Accounts not paid at the time of service may be subject to late fees or collection action, as permitted by law.]

When payment is due: Payment is due upon completion of the service, once the final price has been confirmed.

8. Property Access & Damage

Our crew takes reasonable care when removing items from your property, including protecting floors, walls, doorframes, and driveways during the process. However, please let us know in advance about any fragile, valuable, or delicate areas near the work zone so we can take extra precautions.

Confirm before publishing

Damage claims: [If you believe damage occurred during our service, please contact us within (X days) of the appointment. We will review the claim and respond promptly. Hemet Haul Pros (is / is not — confirm) insured for property damage caused during the course of service.]

9. Limitation of Liability

To the fullest extent permitted by law, Hemet Haul Pros’ total liability for any claim arising from our services is limited to the amount paid for the specific service in question. We are not responsible for indirect, incidental, or consequential damages.

This limitation does not affect any rights you may have under applicable consumer protection laws that cannot be waived.

10. Right to Refuse Service

We reserve the right to decline or stop a job if:

• Items are hazardous, prohibited, or misrepresented at the time of pickup
• The work area is unsafe for our crew
• The scope of work significantly exceeds what was originally described and a revised agreement cannot be reached

11. Website Use Terms

All content on this website — including text, images, logos, and design — is the property of Hemet Haul Pros unless otherwise noted, and may not be copied, reproduced, or used without permission.

You agree not to misuse our website, including attempting to access it through automated means (such as scraping), interfering with its normal operation, or using it for any unlawful purpose.

12. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. Any disputes arising from these Terms or our services will be resolved in the appropriate courts of Riverside County, California.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services or for legal reasons. The updated version will be posted on this page with a new effective date. Continued use of our website or services after changes are posted means you accept the updated Terms.

14. Questions About These Terms?

If you have questions about these Terms & Conditions, contact us:

Phone+195188999

Emailjunkremovalhemet@gmail.com

Address: 170 E Oakland Ave, Hemet, CA 92543, USA