Privacy Policy

Effective Date: 20-09-2026

Hemet Haul Pros (“we,” “us,” or “our”) respects your privacy. This page explains what information we collect when you visit our website or request a quote, how we use it, and the choices you have. By using our website, you agree to the practices described here.

1. Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you visit our site.

Information you give us. When you request a free estimate, contact us, or fill out a form on our website, we may collect:

  • Your name
  • Phone number
  • Email address
  • Service address or ZIP code
  • Details about the items you need removed
  • Photos you upload
  • Any other message or details you choose to share

Information collected automatically. When you visit our website, we may automatically collect:

  • Your IP address
  • Browser type and device information
  • Pages you visit and how long you stay
  • General location (city/region level, not exact address)
  • Cookies and similar tracking technologies (see Section 3)

2. How We Use Your Information

We use the information we collect to:

  • Respond to your quote requests and messages
  • Schedule and confirm junk removal appointments
  • Provide accurate pricing estimates
  • Improve our website and services
  • Send you appointment confirmations or updates about your service
  • Comply with legal requirements

We do not sell your personal information to third parties.

3. Cookies & Analytics

Our website may use cookies and similar tools (like Google Analytics) to understand how visitors use our site and to improve your experience. Cookies are small files stored on your device that help us recognize repeat visitors and see which pages are most helpful.

You can turn off cookies in your browser settings at any time. Some parts of our website may not work as well if cookies are disabled.

4. Third-Party Services We Use

We may use trusted third-party services to help run our website and business, including:

  • Google Maps — to show our service area
  • Google Analytics — to understand website traffic
  • Phone & text messaging providers — to respond to calls and texts
  • Email service providers — to respond to inquiries

These services may collect information according to their own privacy policies. We only work with providers we trust to handle information responsibly.

5. How We Protect Your Information

We take reasonable steps to protect the information you share with us from loss, misuse, or unauthorized access. However, no method of transmitting information over the internet is 100% secure, and we cannot guarantee absolute security.

6. When We Share Your Information

We do not sell or rent your personal information. We may share your information only in these situations:

  • With our team members to schedule and complete your junk removal service
  • With service providers who help us run our business (such as scheduling or payment tools)
  • If required by law, such as in response to a valid legal request
  • To protect the safety, rights, or property of Hemet Haul Pros, our customers, or others

7. Your Privacy Choices

You can:

  • Ask us what personal information we have about you
  • Ask us to correct inaccurate information
  • Ask us to delete your information, where reasonably possible
  • Opt out of promotional emails or texts at any time by replying “STOP” or contacting us directly

California residents (CCPA/CPRA): If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your information, and the right to opt out of the sale or sharing of personal information. Hemet Haul Pros does not sell personal information. To exercise these rights, contact us using the information in Section 10.

8. Children’s Privacy

Our website and services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a new effective date. We encourage you to review this page periodically.

10. Questions About This Policy?

If you have questions about these Terms & Conditions, contact us:

Phone+195188999

Emailjunkremovalhemet@gmail.com

Address: 170 E Oakland Ave, Hemet, CA 92543, USA